Sales terms & conditions | Disclaimer & Privacy Policy

Disclaimer & Privacy Policy

Content

Lilou takes reasonable efforts to ensure that the contents of its website(s) are accurate; however, it cannot give any warranty that this is the case. We may change web content at any time without notice.

Lilou reserves the right to change prices without prior notice owing to supplier price changes. The website includes links to third party websites. These links are used to provide further information and are not intended as an endorsement of such websites and/or their content.

Personal Information

When you shop on liloultd.com we will ask you to input personal information.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We treat all your Personal Information as confidential.

We use your information only for the following purposes:

  • Processing your orders
  • For statistical or survey purposes to improve this website and its services to you
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you

Account information

The personal information relating to your name, e-mail address, billing address, delivery address, telephone number(s), product selections, credit card or other payment information (“Personal Information”) which you are required to provide when you register as a customer must be true, accurate, current and complete in all respects; and you will notify us immediately of any changes to your Personal Information by contacting our Customer Service Department by e-mail to enquiries (at) liloultd.com

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. Lilou shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Please note that we will never ask for a customer to confirm any account or credit card details via email. If you receive an email claiming to be from Liloultd.com asking you to submit account or credit card details please do not respond.

When you create a shopping account while ordering online you will be given the option to receive information from Lilou by post or e-mail, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick or un-tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word “unsubscribe” in the subject line, or by e-mailing us at offers@liloultd.com

Copyright

 

All rights, including copyright, in this website are owned by or licensed to Lilou. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Lilou. You may not modify, distribute or re-post anything on this website for any purpose.

We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Terms and Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the website.

Limitation of our liability

Lilou shall under no circumstances be liable for any consequential or indirect damage or loss, however caused, including, but not restricted to, loss of business or profits, loss of goodwill, damage to trading relationships, loss of data and other financial loss. (“Financial loss” in this sense does not refer to the price you have paid for the goods, which we may be liable to refund to you, in whole or in part, if the goods are faulty or do not comply with their description). Lilou’s liability in respect of all other losses shall be limited to the invoiced amount of the relevant order, provided it has been paid.

Access to and use of this website is at your own risk. We do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses. We recommend that you take all appropriate safeguards before downloading information or images from the website.

Any disclaimers and exclusions of liability in these Terms & Conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Lilou.